GoFileDrop action required by your Google Apps Administrator

We are pleased to announce we have now fixed the issue with the Google API that prevented files being pushed to your Google Drive account from GoFileDrop .

HOWEVER - we need your administrator to carry out a simple authorization step before this will work for your Domain.

Information for your Google Apps Administrator

Please login to your Google Apps control panel for your Domain, then:

Click on Marketplace Apps
Click on GoFileDrop
Click on Grant Data Access
Your Done



This is required because we have had to make a change to the Doclist API requirements on the Google Apps Marketplace to match a change made by Google to the API.

We apologize for the inconvenience caused, after you make this change GoFileDrop will function correctly again.

Comments

  1. I have found that files that are being uploaded by my colleagues are not being pushed to my Google Drive.

    When I receive an email informing me I have been sent a file & click on the link, this error message appears: "There was an issue with the Google Drive API, your file is currently in a queue waiting to be added to Google Drive (we will retry for another day) - you can download it immediately by clicking the button below".

    Could this be related to issues of data access settings as you listed above?
    I do not have a Google Apps administrator so wouldn't know how to grant that access.

    Thank you.

    ReplyDelete
  2. Any help would be appreciated.

    I have now lost some files that were sent to me as I wasn't able to download them within 7 days and then manually upload them to the share folder - when they used to automatically upload to the share folder.

    ReplyDelete
  3. Hello Cass - please take a look at this post to fix this http://gofiledrop.blogspot.co.uk/2014/02/check-your-sharing-settings.html

    If you are still having an issue please log a support request at https://slrsoftsupport.estreamdesk.com/

    All the best

    ReplyDelete

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